Pure Cool Filters not working

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antony20155
Posts: 1
Joined: Mon Jun 01, 2020 1:55 pm
Dyson model: Dyson Pure Cool

Pure Cool Filters not working

Post by antony20155 »

Bought a pure cool today and the filters apprently need replacing?? I held down the correct buttons on the remote for 5 seconds to reset the filters but nothing. Also the update wont download and it keeps disconnecting from the net. Sigh! Please anyone help me!
BB Dyson
Posts: 142
Joined: Wed Jun 27, 2018 4:33 pm
Dyson model: v6 fluffy
Contact:

Re: Pure Cool Filters not working

Post by BB Dyson »

If the machine is brand new, you would be best to contact Dyson direct so they can address the issue. They will need your serial number which is located on the bottom of the machine, and on the back of your user manual.
Chtuko
Posts: 4
Joined: Mon Nov 16, 2020 4:59 am
Dyson model: supersonic

Re: Pure Cool Filters not working

Post by Chtuko »

Same here
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