Hello

We have a CR01 washing machine with bearings that are OK

However last couple of washes it has not filled enough on wash cycle to get water into the drum, we had to add roughly a gallon through the tray at the top.

However rinsing is fine.

Does anyone have any ideas please?

How do you know it's underfilling? It should add whatever water it thinks necessary for the size of load. Just wondering because if you were to run it empty I would expect it would add very little water.

Because the clothes are otherwise dry and it is only filling for about 20 seconds

Fair enough. That's rather odd. Perhaps worth a call to Dyson to see if they have any suggestions? Their service charge for washing machine is £99 which isn't too bad compared to how much they were new, but still a lot compared to a new machine.

£300 to £400 for a new decentish one.

The last time (last year) an engineer came he said it would not last much longer as spares were running out. Ours is about 9 years old so bearings won't last much longer.

Will call them for advise

Thanks

Martin

BTW if the bearings are OK how much is faulty CR01 worth?

Faulty one about £40 by the looks of it on ebay. I sold mine with a very minor fault for about £120 but that was a few years ago.