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antony20155
 Post subject: Pure Cool Filters not working
PostPosted: Mon Jun 01, 2020 1:57 pm 

Joined: Mon Jun 01, 2020 1:55 pm
Posts: 1
Dyson model: Dyson Pure Cool
Bought a pure cool today and the filters apprently need replacing?? I held down the correct buttons on the remote for 5 seconds to reset the filters but nothing. Also the update wont download and it keeps disconnecting from the net. Sigh! Please anyone help me!
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BB Dyson
 Post subject: Re: Pure Cool Filters not working
PostPosted: Fri Jun 05, 2020 11:08 am 

Joined: Wed Jun 27, 2018 4:33 pm
Posts: 137
Dyson model: v6 fluffy
If the machine is brand new, you would be best to contact Dyson direct so they can address the issue. They will need your serial number which is located on the bottom of the machine, and on the back of your user manual.
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Chtuko
 Post subject: Re: Pure Cool Filters not working
PostPosted: Wed Nov 18, 2020 4:33 am 

Joined: Mon Nov 16, 2020 4:59 am
Posts: 4
Dyson model: supersonic
Same here
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